This Privacy Policy outlines the procedures and policies regarding the collection, use, and disclosure of Your information when You utilize the Service. It also informs You about Your privacy rights and how the law safeguards You.
We utilize Your Personal data to enhance and provide the Service. By utilizing the Service, You agree to the collection and use of information as per this Privacy Policy.
Interpretation and Definitions
Interpretation
The capitalized terms used herein have defined meanings under the following conditions. The definitions provided shall hold the same meaning regardless of singular or plural usage.
Definitions
For the purposes of this Privacy Policy:
- Account means a unique account established for You to access our Service or its components.
- Affiliate means an entity that controls, is controlled by, or is under common control with another party, where "control" signifies ownership of 50% or more of the shares, equity interest, or other securities allowing the right to vote for the election of directors or managing authority.
- Company (referred to as either "the Company," "We," "Us," or "Our" in this Agreement) refers to Delaware Corporation, 1201 N Orange Street Suite #7223, Wilmington, DE, 19801, USA.
- Cookies are small files placed on Your computer, mobile device, or other devices by a website, containing details of Your browsing history on that website, among other uses.
- Country refers to: Delaware, United States.
- Device means any device capable of accessing the Service, such as a computer, cellphone, or digital tablet.
- Personal Data refers to any information related to an identified or identifiable individual.
- Service refers to the Website.
- Service Provider refers to any natural or legal person processing data on behalf of the Company. This includes third-party companies or individuals employed by the Company to facilitate the Service, provide the Service on behalf of the Company, perform services related to the Service, or assist the Company in analyzing Service usage.
- Usage Data refers to data collected automatically, either generated by Service use or from the Service infrastructure itself (e.g., page visit durations).
- Website refers to ZenCortex.
- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual accesses or uses the Service, as applicable
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While utilizing Our Service, We may request You to provide Us with certain personally identifiable information that can be used to contact or identify You. This may include, but is not limited to:
- Email address
- Usage Data
Usage Data
Usage Data is collected automatically during Service use.
This may include information such as Your Device's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service visited by You, the date and time of Your visit, time spent on those pages, unique device identifiers, and other diagnostic data.
When accessing the Service via a mobile device, We may collect specific information automatically, including, but not limited to, the type of mobile device used, its unique ID, the IP address of the mobile device, the mobile operating system, the type of mobile Internet browser, unique device identifiers, and other diagnostic data.
We may also collect information sent by Your browser whenever You visit our Service or access it through a mobile device.
Tracking Technologies and Cookies
We employ Cookies and similar tracking technologies to track Service activity and store specific information. The technologies used may include:
- Cookies or Browser Cookies: These are small files placed on Your Device. You can instruct Your browser to refuse all Cookies or indicate when a Cookie is being sent. However, if You do not accept Cookies, some parts of our Service may be inaccessible. Unless Your browser settings refuse Cookies, our Service may utilize Cookies.
- Web Beacons: Certain sections of our Service and emails may contain small electronic files known as web beacons, clear gifs, pixel tags, or single-pixel gifs. These enable the Company to track users who have visited specific pages or opened emails and gather related website statistics.
Cookies can be either "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device even when offline, while Session Cookies are deleted once You close Your web browser.
We utilize both Session and Persistent Cookies for the following purposes:
- Necessary / Essential Cookies:
- Type: Session Cookies
- Administered by: Us
- Purpose: These Cookies are crucial to provide services available through the Website and enable You to utilize some of its features. They aid in user authentication and prevent fraudulent account use. Without these Cookies, the requested services cannot be provided, and We only utilize them to deliver these services.
- Cookies Policy / Notice Acceptance Cookies:
- Type: Persistent Cookies
- Administered by: Us
- Purpose: These Cookies identify whether users have accepted cookie usage on the Website.
- Functionality Cookies:
- Type: Persistent Cookies
- Administered by: Us
- Purpose: These Cookies enable Us to remember Your choices made while using the Website, such as login details or language preference. They aim to offer You a more personalized experience and eliminate the need to re-enter preferences each time You visit the Website.
For further details on
the cookies We use and Your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.
Use of Your Personal Data
The Company may use Personal Data for various purposes, including:
- To provide and maintain the Service, including monitoring Service usage.
- To manage Your Account: This includes managing Your registration as a Service user. The Personal Data provided enables access to various Service functionalities available to registered users.
- For contract performance: This involves developing, complying with, and executing purchase contracts for products, items, or services You have purchased, or any other contract with Us through the Service.
- To contact You: This includes contacting You via email, telephone calls, SMS, or other electronic communication forms (such as push notifications from mobile applications) regarding updates or informative communications related to Service functionalities, products, or contracted services, including necessary security updates.
- To provide news, special offers, and general information: This may include details about goods, services, or events similar to those You have already purchased or inquired about, unless You have chosen not to receive such information.
- To manage Your requests: This involves attending to and managing requests directed to Us.
- For business transfers: Your information may be utilized to evaluate or conduct mergers, divestitures, restructurings, dissolutions, or other asset sales or transfers, whether as an ongoing business or part of bankruptcy, liquidation, or similar proceedings, in which Personal Data held by Us about Service users is transferred.
- For other purposes: We may use Your information for purposes such as data analysis, identifying usage trends, assessing the effectiveness of promotional campaigns, and evaluating and improving our Service, products, services, marketing, and Your overall experience.
We may share Your personal information in the following circumstances:
- With Service Providers: Your personal information may be shared with Service Providers to monitor and analyze Service usage, as well as to contact You.
- For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business by another company.
- With Affiliates: Your information may be shared with Our affiliates, and in such cases, We ensure that these affiliates adhere to this Privacy Policy. Affiliates include Our parent company and any subsidiaries, joint venture partners, or companies under common control with Us.
- With business partners: Your information may be shared with Our business partners to offer You specific products, services, or promotions.
- With other users: When You share personal information or interact in public areas with other users, such information may be viewed by all users and could be publicly distributed.
- With Your consent: We may disclose Your personal information for any other purpose with Your consent.
Retention of Your Personal Data
The Company will retain Your Personal Data only for the period necessary to fulfill the purposes outlined in this Privacy Policy. We will retain and utilize Your Personal Data to the extent necessary to comply with legal obligations (e.g., if we are required to retain Your data to comply with applicable laws), resolve disputes, and enforce legal agreements and policies.
Additionally, the Company may retain Usage Data for internal analysis purposes. Usage Data is typically retained for shorter durations, except when used to enhance security, improve Service functionality, or when legally obliged to retain such data for longer periods.
Transfer of Your Personal Data
Your information, including Personal Data, is processed at the Company's operational offices and other locations where the involved parties in processing are situated. This may entail transferring information to — and maintaining it on — computers situated outside Your state, province, country, or other governmental jurisdiction where data protection laws may vary from those in Your jurisdiction.
By consenting to this Privacy Policy and submitting such information, You agree to the transfer of Your data. The Company will take all reasonably necessary steps to ensure that Your data is treated securely and in accordance with this Privacy Policy, including implementing suitable controls for data security and personal information.
Delete Your Personal Data
You retain the right to request deletion of or assistance in deleting the Personal Data collected about You.
Our Service may grant You the ability to delete specific information about You from within the Service.
You can update, modify, or delete Your information at any time by signing in to Your Account (if applicable) and visiting the account settings section where You can manage Your personal information. Alternatively, You can also contact Us to request access, correction, or deletion of any personal information You have provided to Us.
Please note that We may need to retain certain information when legally obliged to do so or when there is a lawful basis for retention.
Disclosure of Your Personal Data
- Business Transactions: In the event of a merger, acquisition, or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
- Law Enforcement: Under specific circumstances, the Company may be required to disclose Your Personal Data if mandated by law or in response to valid requests from public authorities (e.g., a court or government agency).
- Other Legal Requirements: The Company may disclose Your Personal Data in good faith if such action is necessary to:
- Comply with alegal obligation
- Protect and defend the rights or property of the Company
- Prevent or investigate possible wrongdoing related to the Service
- Protect the personal safety of Users of the Service or the public
- Protect against legal liability
Security of Your Personal Data
While We employ commercially acceptable means to protect Your Personal Data, it is essential to note that no transmission method over the Internet or electronic storage method is entirely secure. We strive to use appropriate measures, but We cannot guarantee absolute security of Your Personal Data.
Detailed Information on Processing Your Personal Data
The Service Providers We engage may access Your Personal Data. These third-party vendors collect, store, use, process, and transfer information about Your Service activity in line with their Privacy Policies.
Usage, Performance, and Miscellaneous
We may engage third-party Service Providers to maintain and enhance our Service.
- FreshDesk
FreshDesk is a customer support software operated by Freshworks, Inc.
FreshDesk service may collect information from Your Device.
Information gathered by FreshDesk is subject to its Privacy Policy: [Freshworks Privacy Policy](https://www.freshworks.com/privacy/)
Children's Privacy
Our Service is not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from individuals under the age of 13. If You are a parent or guardian and are aware that Your child has provided Us with Personal Data, please contact Us. If We discover that We have collected Personal Data from anyone under 13 without verification of parental consent, We take steps to remove that information from Our servers.
If We rely on consent as a legal basis for processing Your information, and Your country requires parental consent, We may require consent from Your parent before collecting and using such information.
Links to Other Websites
Our Service may contain links to third-party websites not operated by Us. Clicking on a third-party link redirects You to that third-party's website. We strongly recommend reviewing the Privacy Policy of every site You visit.
We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.
Changes to this Privacy Policy
We may update Our Privacy Policy periodically. We will notify You of any changes by posting the new Privacy Policy on this page.
We will inform You via email and/or with a prominent notice on Our Service before the changes take effect, updating the "Last updated" date at the top of this Privacy Policy.
We advise reviewing this Privacy Policy periodically for any updates. Changes become effective upon posting on this page.
For any further information or clarifications regarding this Privacy Policy, please contact Us at [Contact Email/Link].